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Consumer guarantees - A guide for consumers, July 2021
Year:
2021
Format:
Online
Publisher:
Canberra, ACT: Commonwealth of Australia
Keywords:
1. Introduction -- 2. Consumer guarantees - snapshot -- 3. Consumer guarantees for goods -- 4. Consumer guarantees for services -- 5. Other things you should know -- 6. When goods or services don't meet a guarantee -- 7. Taking action -- 8. Putting your complaint in writing -- sample letter of complaint
Notes:
from the website "This booklet you will find answers to some of the questions most commonly asked by consumers, such as -- what rights you have when something you buy breaks or fails to perform as expected -- when you may be entitled to a refund or exchange."
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