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Treating vulnerable consumers fairly when they make a complaint about banking or finance in Australia
Author:
Sourdin, Tania ; Atherton, Mirella ;
Subject:
Financial Services ; Banking ; Consumer Protection ; Dispute Resolution ; Professional Conduct ;
Source:
Bond Law review , vol 32 no 1, 2020
Date_of_entry:
07/10/2020
Legislation:
Australian Financial Services Reform Act 2001 (Cth)
Year:
2020
Record ID:
85974
Format:
Library Article
Abstract:
Treating vulnerable banking consumers fairly -- internal dispute resolution (IDR) -- external dispute resolution (EDR)
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