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Dispute resolution guidebook
Author:
Charlton, Ruth ;
Year:
2000
Format:
Book
Call No:
KN 398.6 C 1
Publisher:
Pyrmont, N.S.W.: LBC Information Services
Subject:
Mediation ; Alternative Dispute Resolution ;
Keywords:
Part 1: Dispute resolution choices; mediation in the mainstream; basic mediation process Part 2: Facilitating direct communication; role of options in negotiations; underlying needs in a dispute resolution context Part 3: Particular disputes including - wills & estates; commercial disputes; family disputes; personal injury; workplace conflicts; banks and borrowers; community and the neighbourhood Part 4: Facilitation Part 5: Complaint management
ISBN/ISSN:
0 455 21747 5
Notes:
Includes detailed case notes Includes index
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1 1 On Shelf KN 398.6 C 1 Available
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